Home / Tech Support

This page provides a direct access into our Technical Support services. If you have a pressing computer problem, glitch or whatever, use this page to request a swift response from our team. Please note that if you are not currently a Technical Support monthly subscriber there may be a charge for this service, although you will be fully advised of any fees before incurring any charges.

You have the choice of submitting an on-line Support Request by using the form below. Or, if immediate Remote Access/Control would be more desirable (and you're currently connected to the internet), download and run the:

[ Remote-Desktop-Support-App ]

then let us know your Desk-Number and you'll be connected to our Help-Desk team within a just few short moments.

Note this software requires no installation or de-installation and is automatically removed on completion / disconnection from our helpdesk. It can only be initiated by you and will not accept any incoming calls whatsoever (unless you wish to install it for seamless technical support).

[ Tech Support subscription? Complete a Standing Order Mandate form then return it to your Bank ]

Online Support Request

Once you have completed the following form, click the [Submit] button to initiate your help request (if you encounter any problems, please send a descriptive email to our ).

Contact Name
Telephone Number
Electronic Mail
Help Requested